Privacy Policy Overview

How zavalynova protects your personal information

Introduction to Our Privacy Policy

zavalynova is committed to safeguarding your data in line with Australian privacy laws. This policy explains how we collect, use, and protect your information.

Our approach is based on transparency, ethical handling, and respect for your privacy rights. We never sell your information or use it beyond stated purposes.

Information We Collect

We gather personal and technical data to provide, improve, and secure our services in compliance with Australian law.

Direct Information You Provide

  • • Contact details such as name and email address
  • • Questions or messages submitted through our forms
  • • Preferences you share for personalised support
  • • Feedback about your experience with zavalynova
  • • Any additional information you choose to provide

Automatically Collected Information

  • • Device information and browser type
  • • Pages visited and navigation patterns
  • • Usage times and session duration
  • • IP address and location data
  • • Cookie identifiers and preferences

How We Use Your Data

Your data supports service delivery, communication, compliance, and improvement of our offerings.

  • • Responding to your enquiries
  • • Providing tailored support
  • • Improving website functionality
  • • Ensuring security and compliance
  • • Sending service-related updates
  • • Gathering feedback for improvement
  • • Meeting legal and regulatory obligations

Our Commitment: We use your data responsibly and always prioritise your privacy. All handling aligns with Australian privacy standards.

How We Share Data

Information is only shared as necessary for service delivery, legal compliance, or with trusted partners under strict agreements.

Service Providers and Partners

We may share data with trusted service providers to support operations, always ensuring confidentiality and legal compliance.

Legal and Regulatory Obligations

We may disclose data to comply with Australian legal requirements or requests.

Anonymous Statistics Use

Aggregated, non-identifiable data may be used for analytics and improvements.

Your Privacy Rights

You can access, correct, or request deletion of your data at any time. Contact us for support regarding your rights.

  • • Access your information on request
  • • Correct inaccurate details
  • • Request removal of data
  • • Request data in a portable format
  • • Object to certain processing uses
  • • Request limits on data use

Contact zavalynova for any privacy queries or rights requests. We will assist promptly and respectfully.

How We Secure Your Data

zavalynova uses technical and organisational safeguards to protect your information from unauthorised access or misuse.

Technical Safeguards

  • • Data encryption where applicable
  • • Secure access controls for staff
  • • Regular security audits
  • • Ongoing monitoring of systems

Organisational Safeguards

  • • Staff privacy training
  • • Confidentiality agreements enforced
  • • Strict access management
  • • Compliance reviews and updates

Data Retention and Deletion

We retain your information only as long as necessary for the purposes described, or as required by law.

  • • Account data is kept as long as your relationship with us continues.
  • • Planning and support records are retained as needed.
  • • Messages are stored for customer service purposes.
  • • Billing and payment records are maintained lawfully.
  • • Marketing preferences are honoured and updated.

You may request deletion at any time, subject to legal requirements.

International Data Transfers

Data may be processed outside Australia with safeguards in place to protect your rights.

  • • Contractual clauses for data protection
  • • Trusted partners only
  • • Regular compliance checks
  • • User rights remain protected

Cookies and Tracking Technologies

We use cookies to operate our website and enhance your experience, as detailed in our Cookie Policy.

Types of Cookies Used

  • • Support site security and core features
  • • Monitor site usage for improvements
  • • Remember your personal preferences
  • • Enable enhanced user experiences

You can manage cookie preferences through your browser settings at any time.

Policy Changes and Updates

We may update this policy to reflect changes in law or practice. Updates will be posted here for your review.

  • • Notice on significant changes
  • • Email alerts if required
  • • Website announcements
  • • Date of last update displayed

Continued use of our services means acceptance of policy changes.

Contact About Privacy

For privacy questions or requests, contact zavalynova by phone or email.

zavalynova

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone: +61-8-0918-8931

Email: content@zavalynova.com

Last updated October 6, 2025

Effective October 6, 2025